All orders are made-to-order and packages are generally dispatched within 1-3 working days after receipt of payment. We send our packages using the services of UPS or PostNL as selected by the customer. If you prefer delivery with track & trace you can select this option when finishing your order.
Shipping fees include handling and packing fees as well as postage costs. Postage costs vary according to total weight of the shipment. We advise you to group your items in one order. Unfortunately we cannot group two distinct orders placed separately and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
My order has been shipped, when can i expect to receive my order?
All orders ship from the Netherlands so the following shipping times apply:
Netherlands 1 - 2 working days
Europe 3 - 7 working days
Rest of the world may take up to 4 - 16 working days **
** When using our shipping upgrade you can expect delivery within 7 working days, this applies internationally. You will also receive a Track & Trace code to track your order online.
All orders that qualify for free shipping will be shipped with Track & Trace, you will find your tracking number included in the shipping confirmation.